Returns Policy

Exchanges & Refunds

If, for any reason, you are unhappy with your purchase you can return it to us within 28 days of purchase in an unworn/unused condition for a full refund or exchange along with your proof of purchase.

We cannot accept personalised shirts for refund or exchange.  BWFC does not accept responsibility should a player leave the Club or change squad number. Personalised shirts may only be returned if deemed faulty by BWFC.

Returns should be sent to:

Club Shop, Bolton Wanderers Football Club, Toughsheet Community Stadium, Burnden Way, Lostock, Bolton, BL6 6JW.


We would advise that you send returns by special delivery, as Bolton Wanderers Football Club cannot accept any responsibility for items lost in the post. Postal charges are the responsibility of the customer unless the goods returned are faulty.